Federconsumatori

Association of consumers and customers and consumers against tricks and in defence of the environment.

Via Bismantova, 7 - 42121 Reggio Emilia

How to get there:
out of the town centre, take SS 63 (Main Road) in the direction of Castelnovo né Monti: via Bismantova is the first side street on the right past San Pellegrino Bridge.  

Telephone:
0039 0522 433171; fax 0039 0522 433171
Weekday Opening Times:
Monday-Wednesday 9.00 a.m. - 1.00 p.m. and 3.00 - 6.00 p.m.; Thursday-Friday 9.00 a.m. - 1.00 p.m.
Sunday and Bank Holiday Opening Times:
closed
Weekly Closure:
Saturday
Opening Period:
all year
Services Offered
- inform consumers about their rights,
- promote education regarding consumption habits and environmental protection,
- obtain a national consumer protection law,
- encourage studies and research on the quality and genuineness of products,
- fight for efficient, clearly managed services and fair prices,
- fight against all kinds of deception or trick,
- fight against deceptive advertising and defend the right to pluralist information,
- access to justice.
Membership instructions with ordinary memberschip card, dispute memberschip card and supporter membership card.
The card gives the holder entitlement to: advice and assistance, including legal assistance, in individual disputes about:
water, gas, telephone, electricity bills, bank transparency, insurance agencies, travel agencies, door-to-door sales, street-selling, sales in shops, handcraft sales, and in all other kinds of disputes.

N.B.: by " legal advice" are meant one or more meetings with a lawyer offering advice and opinions regarding the problems raised by the member and relating to consumers' rights.
This advice does not incur any cost in addition to the ordinary membership card price.